Projects, whether they involve business expansion, contraction, restructuring, innovation or continuous improvement, can be the life-blood of an organisation. How they are managed can have a significant impact on the business performance, its future outlook and the ongoing engagement of its people.

The Task:

To facilitate and coordination multiple, simultaneous projects, each with its own project team and budget. These projects included:

• Set-up of new operating sites and processes
• Transition of specific businesses between international geographic locations
• New process and new customer implementations
• Continuous Improvement initiatives

The Responsibilities and Accomplishments: 

• Provided leadership and guidance to a team of project managers, ensuring that sound project management structure and methods were employed
• Tracked, managed and reported project progress to the Executive team
• Advised on resource constraints and requirements and worked hand-in-hand with the project managers to address issues and support the decision-making process
• Dealt with both the internal stakeholders and with the external customers impacted by the changes
• Ensured clarity of communication and responded to the key needs of the customers 
• Balanced the wishes of the external customer with the internal realities of the overall business, while maintaining positive professional relationships and a clear focus on the core goals
• Consistent use of strong facilitation and diplomatic skills, coupled with a highly structured and process-focused approach, to get the job done.

The Result:

Projects delivered to the satisfaction of stakeholders